1. Introduction
NVS Technology Solutions ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.nvs-tech.com or engage with our technology services.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal information:
2.1 Information You Provide Directly
• Full name and contact details (email address, phone number, postal address)
• Company name, job title, and professional information
• Account credentials if you register on our platform
• Information submitted via contact forms, quote requests, or support tickets
• Payment and billing information for service transactions
2.2 Information Collected Automatically
• IP address and device identifiers
• Browser type, version, and operating system
• Pages visited, time spent, and navigation paths on our website
• Referring URLs and search terms
• Cookies and similar tracking technologies
2.3 Information from Third Parties
• Business contact information from public professional directories
• Data from partners or service providers for service delivery purposes
3. How We Use Your Information
We process your personal data for the following purposes and legal bases:
Purpose | Legal Basis |
Providing and managing our technology services | Performance of a contract |
Responding to enquiries and customer support | Legitimate interests / consent |
Sending service updates and technical communications | Performance of a contract |
Marketing and promotional communications (with consent) | Consent |
Improving our website and service quality | Legitimate interests |
Compliance with UAE legal and regulatory obligations | Legal obligation |
Fraud prevention and information security | Legitimate interests / legal obligation |
Billing and financial record-keeping | Legal obligation |
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We may share your data with:
• Service providers and technology partners who assist in delivering our services, subject to confidentiality obligations
• Professional advisors including lawyers, auditors, and insurers as required
• Government authorities, regulators, or law enforcement agencies when required by UAE law or court order
• Affiliated companies within our corporate group for internal administrative purposes
• Third parties in the event of a merger, acquisition, or sale of business assets, with appropriate privacy protections
All third parties are required to handle your personal data in accordance with UAE data protection laws and our data processing agreements.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyse site usage. We use the following types of cookies:
• Essential cookies: Necessary for the website to function properly
• Analytics cookies: Help us understand how visitors use our website (e.g. Google Analytics)
• Preference cookies: Remember your settings and preferences
• Marketing cookies: Used to deliver relevant advertising (only with your consent)
You may control cookie settings through your browser or our cookie consent tool. Disabling certain cookies may affect the functionality of our website.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:
• Encryption of data in transit using SSL/TLS protocols
• Access controls and authentication mechanisms
• Regular security assessments and vulnerability testing
• Staff training on data protection and information security
• Incident response procedures for data breaches
In the event of a personal data breach that poses a risk to your rights, we will notify the UAE Data Office and, where required, affected individuals in accordance with applicable UAE law.
